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Privacy Policy

John O’Groats Ferries Limited Website GDPR Privacy Policy

Who Are We?

John O’Groats Ferries Limited is a company registered in Scotland (SC144259). Our registered office is Ferry Office, John O’Groats, Caithness, KW1 4YR.

We run the ferry service from John O’Groats to the Orkney Islands and associated tours and transport in Orkney and between Inverness and John O’Groats.

We are bound by applicable data protection laws and are registered as a data controller with the Information Commissioners Office under the ICO number ZA360029.

The Data We Collect

We collect the minimum amount of data required to enable customers to book our services and to communicate with our customers regarding these bookings should this be necessary. This information is provided by you the customer. Other information provided to us is used expressly to enable us to function as a business.

How We Use The Data

The information provided by you, the customer, to DigiTickets is used by John O'Groats Ferries Limited solely for the purpose of providing the service requested. John O'Groats Ferries may use this information to contact you about the specific service that you have booked but will not use this information to contact you for any other reason. It is not stored by John O'Groats Ferries Limited nor is it shared by John O'Groats Ferries Limited in any form to any third party.

Data Security

John O’Groats Ferries Limited uses Digitickets as their data processor for customer transactions. DigitTickets provides John O'Groats Ferries Limited with a secure cloud based ticketing platform. DigiTickets Privacy Policy can be found at

Data Retention

We only retain personal data for as long as necessary to fulfil the purpose we collect it for bearing in mind legal and accounting requirements.

Contact Details

John O'Groats Ferries Limited, Ferry Office, John O'Groats, Caithness, Scotland, KW1 4YR